How To Order
-
Step 1
Place an order on our website
- Some products require you to choose the number of accessories.
- Make sure to select how many you want before checkout.
-
Step 2
Fill in MonoGom Customization Form to customize your products(s).
- If your order includes multiple products, please fill in a separate form for each product.
- Each product style has its own customization options.
- Select your preferred product in MonoGom Customization Form to see what's available for each one.
-
Step 3
We'll send you a rough sketch within 1-2 business days for confirmation.
You'll still be able to make changes to any details after seeing the sketch.
-
Step 4
Production begins after confirmation and takes 4-8 weeks from the confirmation date.
In some unavoidable cases, such as kiln breakdowns, firing failures, glaze issues, or weather-related drying delays, the process may take longer.