• Step 1

    Place an order with your preferred mug style(s).

  • Step 2

    Fill in this form to customize your mug(s). If your order includes multiple mugs, please fill in a separate form for each mug.

    Each mug style has its own customization options. Select your preferred style in this form to see what's available for each one.

  • Step 3

    We'll send you a preview within 1-2 business days for confirmation.

    • Please note that this is not a detailed sketch. It's meant to give you a general idea of the design.
    • You'll have one round of feedback to request adjustments before we proceed to production.
  • Step 4

    Production begins after confirmation and takes 4-6 weeks, plus 1-2 weeks for shipping.

    In some unavoidable cases, such as kiln breakdowns, firing failures, glaze issues, or weather-related drying delays, the process may take longer.