How To Order
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Step 1
Place an order with your preferred mug style(s).
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Step 2
Fill in this form to customize your mug(s). If your order includes multiple mugs, please fill in a separate form for each mug.
Each mug style has its own customization options. Select your preferred style in this form to see what's available for each one.
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Step 3
We'll send you a preview within 1-2 business days for confirmation.
- Please note that this is not a detailed sketch. It's meant to give you a general idea of the design.
- You'll have one round of feedback to request adjustments before we proceed to production.
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Step 4
Production begins after confirmation and takes 4-6 weeks, plus 1-2 weeks for shipping.
In some unavoidable cases, such as kiln breakdowns, firing failures, glaze issues, or weather-related drying delays, the process may take longer.